FAQs

 

What kind of lights are used in all installations?

Commercial grade C9 LED lights.

When do you start your installations?

We start our light installations mid October to the second week of December.

When do you remove your installations?

We start removing and storing our light installations after January 1st. If you need your installation removed by a particular date, we can make arrangements to accommodate your request.

Do you keep the lights?

No, lights are leased from Lights for Our Cause, but we do store the lights in specific boxes with your name and address to be used for the coming year. Leasing the lights allows for a more steam-lined installation process and lower costs for our customers.

How do you adhere lights to each surface?

Lights are connected to shingles and gutters with plastic clips. Lights are adhered to brick with hot glue, and lights are stapled to wood and siding. All of which are removed when lights are taken down during removal.

What happens next year?

The initial purchase of your materials is done in the first year. Every year after, you only pay for the installation and removal.

Do the lights have a warranty?

Lights for Our Cause offers a full warranty on your lights throughout the season. If you ever run into an issue with your lights, our team will repair, replace, or troubleshoot the issue at no additional cost.

Do I need to be onsite for the light installation?

It’s not necessary for you to be onsite during your light installation with Lights for Our Cause. All we need from you is access to powered outdoor outlets to assure all connections are securely fit and working.

For any further questions, please feel free to call us or email us